Effective Date: 1st Oct 2024
Overview
Thank you for choosing TradingPixels Academy OPC Private Limited which refers to “We”,”Our” ,”Our company” and ”Us” in below refund and cancellation policy. We are committed to providing high-quality services and your satisfaction is important to us. Please review our refund and cancellation policy below.
Cancellation Policy
Customer does not have any right to cancel the order/services from us once payment is done And/Or order is created.
Our company reserves the right to cancel the customer’s order at any point of time.
Refund Policy
Our policy is applicable to all type of customers (Online,Offline,etc).
Our company does not provide any kind of refund for any of our services under any circumstances.
No refunds will be initiated if customer refused to take services from us.
However, if our company cancelled the order/services for the particular customer in that case only, refund can be initiated and processed after our approval with certain deductions as mentioned in refund process below.
In case of multiple payments done in our bank account from the same customer and for the same services then customer can initiate refund process as mentioned below.
Process for Requesting a Refund
(1) Contact our customer support at +91-7405143991 for approval of refund.
(2) Provide your order details,transaction id including your name, order number,mobile,email id and reason for the refund request.
(3) After approval of refund is done, refund will be credited in 7 to 10 working days. We will notify you of the outcome via email/call/whatsapp.
(4) Refund amount will not be the exact full amount of order/services, We will deduct maintenance fee and payment gateway fee from the order amount and remaining amount will be refunded to customer.
Exceptions
Refunds are not applicable for any promotional offers or discounted services unless otherwise specified.
Certain services may have specific refund terms that will be outlined at the time of purchase.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
If you have any questions about this policy, please contact us at +91-7405143991.
Thank you for being valuable customer of TradingPixels Academy OPC Private Limited.